Frequently Asked Questions

Applications at Ascend at Citrus Heights are typically processed within approximately 72 hours, depending on screening and verification.  

To apply at Ascend at Citrus Heights, you’ll need a completed application, valid photo ID, and verifiable proof of income. Additional documentation may be requested during the screening process. 

Applicants at Ascend at Citrus Heights generally need a gross monthly income of at least three times the base rent. Additional qualifying criteria may apply.  

Acceptable proof of income at Ascend at Citrus Heights may include recent pay stubs, bank statements, or other verifiable income documentation like an offer letter.

Move-in specials and leasing incentives at Ascend at Citrus Heights are subject to change. Contact our leasing team for the latest offers and availability. 

Yes, Ascend at Citrus Heights offers short-term lease options, with lease terms starting at 7 months, subject to availability.  

Ascend at Citrus Heights offers flexible lease terms ranging from 7 to 16 months to fit your lifestyle and moving needs.  

A 60-day written notice is required to terminate your lease at Ascend at Citrus Heights, in accordance with your lease agreement.  

The move-out process at Ascend at Citrus Heights includes submitting a proper 60-day written notice, providing a forwarding address, and returning all keys or access devices to the leasing office. 

Application and administrative fees apply at Ascend at Citrus Heights. Please contact our leasing team for current rates and complete cost details. 

Security deposits at Ascend at Citrus Heights may be refundable based on lease terms, account standing, and move-out condition.  

Yes, renter's insurance is required for all residents at Ascend at Citrus Heights throughout the lease term. 

Ascend at Citrus Heights offers both in-person guided tours and convenient virtual tour options.  

Tours at Ascend at Citrus Heights are available during regular office hours. Our office hours are Monday - Friday 9AM - 6PM, Saturday 10AM - 5PM and Sunday 1PM - 5PM. Contact our leasing team to schedule your preferred time. 

There are no additional amenity fees at Ascend at Citrus Heights, so residents can enjoy community features without extra costs.  

Yes, you may request a preferred apartment location at Ascend at Citrus Heights, including building or floor, based on availability.  

At Ascend at Citrus Heights, rent is considered late after the grace period outlined in your lease agreement, with applicable fees beginning on the 4th of each month.  

Residents at Ascend at Citrus Heights are responsible for a monthly community bundle that includes services such as high-speed internet, package locker access, pest control, and valet trash. Contact our leasing office for current details. 

Early lease termination at Ascend at Citrus Heights is available in accordance with your lease agreement. A 60-day written notice and applicable lease break fee are required. 

Residents at Ascend at Citrus Heights should set up utilities prior to move-in. Please contact Duke Energy to establish your electricity service.  

Yes, Ascend at Citrus Heights is wired for high-speed internet for reliable connectivity.  

Internet service at Ascend at Citrus Heights is provided through Spectrum, with various speed options available.  

Yes, Wi-Fi is available in select common areas and amenity spaces at Ascend at Citrus Heights.  

Electric service for Ascend at Citrus Heights apartments is set up directly through Duke Energy.  

Yes, Ascend at Citrus Heights offers professional on-site maintenance services for residents. 

Maintenance requests at Ascend at Citrus Heights can be submitted through the resident portal or by contacting the leasing office during business hours. 

Ascend at Citrus Heights does not currently offer furnished or corporate apartment homes.  

Yes, all apartment homes at Ascend at Citrus Heights include a full-size washer and dryer.  

Apartment homes at Ascend at Citrus Heights feature modern finishes including stainless steel appliances, quartz countertops, shaker-style cabinetry, kitchen islands, contemporary lighting, and 9-foot ceilings.  

Yes, apartment homes at Ascend at Citrus Heights include private patios or balconies.  

Grilling on patios or balconies is not permitted at Ascend at Citrus Heights. Residents may use designated community grilling areas.  

Subleasing and short-term rentals, including Airbnb, are not permitted at Ascend at Citrus Heights.  

Painting and wall modifications at Ascend at Citrus Heights may be allowed with prior approval and must follow community guidelines.  

Yes, residents at Ascend at Citrus Heights may decorate with shelves, curtains, and wall décor in accordance with community guidelines. 

Ascend at Citrus Heights offers smart home features such as keyless entry for added convenience and security.  

If something needs repair in your Ascend at Citrus Heights apartment, simply submit a maintenance request through the resident portal or contact the leasing office. 

Ascend at Citrus Heights offers resort-style amenities including a saltwater pool with daybeds, fitness center with Peloton bikes, dog park, clubhouse, co-working spaces, outdoor lounges, grilling areas, EV charging stations, garages, and storage options.  Check out our amenities page for more information.

The clubhouse at Ascend at Citrus Heights is available for resident use during designated hours, and community guidelines apply. The fitness center is open 24 hours.  

Pool hours at Ascend at Citrus Heights are typically from dawn to dusk, subject to community policies. 

Yes, the pool at Ascend at Citrus Heights is open year-round, weather permitting.

Yes, Ascend at Citrus Heights offers outdoor spaces, green areas, and gathering spots for residents to enjoy.  

No, elevator service is not available at Ascend at Citrus Heights.  

Parking at Ascend at Citrus Heights is available on a first-come, first-served basis with no assigned spaces.

Reserved parking is not currently offered at Ascend at Citrus Heights.  

Parking accommodations at Ascend at Citrus Heights are typically limited to one vehicle per resident. Garage options may be available for an additional fee.  

Yes, Ascend at Citrus Heights offers on-site recycling for residents.  

Trash disposal at Ascend at Citrus Heights is available in designated compactor areas throughout the community.  

Packages at Ascend at Citrus Heights may be delivered to your front door or secure parcel lockers, depending on the carrier.  

Yes, Ascend at Citrus Heights offers additional storage options for a monthly fee, subject to availability. Contact the leasing office for more information on availability.

Yes, Ascend at Citrus Heights observes quiet hours in accordance with local noise ordinances and community policies.  

Residents at Ascend at Citrus Heights receive a key fob at move-in, allowing immediate use of community amenities. 

Yes, Ascend at Citrus Heights is a pet-friendly apartment community. 

Ascend at Citrus Heights allows up to two pets per apartment home. Breed restrictions and additional guidelines apply.  

Pet costs at Ascend at Citrus Heights include a one-time non-refundable fee and monthly pet rent per pet. Contact the leasing office for current details. 

Residents at Ascend at Citrus Heights may bring guests to amenity areas in accordance with community policies. Guest limits may apply.  

Yes, guest parking is available at Ascend at Citrus Heights in designated overflow areas, subject to availability. 

Ascend at Citrus Heights is conveniently located near grocery options such as Publix, Aldi, and Bravo, all just a short drive away. 

Residents at Ascend at Citrus Heights enjoy nearby dining options including Best of British Pub, Ovation Bistro & Bar, Cooter’s Smokehouse, 4 Corners Tavern, and Miller’s Ale House. Please visit our neighborhood page for more local hot spots.

Dutch Bros. Coffee and other nearby cafés offer convenient coffee options close to Ascend at Citrus Heights.

Ascend at Citrus Heights is near a variety of local attractions including Tom Fellows Community Center, White Heron Golf Club, True Blue Winery, and more.  Check out our neighborhood page for more things to do nearby.

Residents can enjoy nearby outdoor spaces such as Wilson Park for recreation and relaxation. 

Ascend at Citrus Heights is located within the Polk County School District and is served by nearby schools including Davenport Elementary, Navigator Academy of Leadership and Davenport High School, with additional public and charter school options in the surrounding Davenport area.  Please contact the local school district to confirm current zoning, enrollment eligibility, and school assignments.